Without honest self-assessment and reflection, it is very difficult to improve, but it can also be difficult to state that reality publicly. One participant observed: ‘I haven’t seen this type of presentation in a long time.’ It takes courage and insight to be so forthcoming. Greater use of those behaviours is part of the new conversation on transformation. Empowerment People should be given the freedom to do better. Public–private partnerships Many saw PPPs as a solution, while others noted some failures and the need for vigilance in their management. CAPAM’S 20th anniversary Bringing so many partners, experts, members, colleagues and friends together for a conference provided perfect timing and the best opportunity for CAPAM to celebrate its 20th anniversary. CAPAM produced a commemorative book that outlined its raison d’être and major accomplishments since it was established in 1994. CAPAM is based in Canada and wanted to mark the occasion in a special way with something uniquely Canadian, but with an international flavour. With the support of Malaysian Airlines and Air Canada, the Quilt of Belonging was transported half way around the world for display at the conference. The Quilt of Belonging is a 120-foot-long (36-metre) collaborative textile art project, a richly hued portrait of the human family. Its 263 blocks portray the rich cultural legacies of every nation of the world. C A PAM 2 0 1 4 b i e n n i a l c o n f e r e n c e CAPAM delegates were wowed by the sheer size of the piece and they were moved by the careful attention to materials, patterns, craftsmanship and skill embodied in each country’s block. It brought the delegates together in a way that we could not have anticipated and was an outstanding symbol to fete our organisation. CAPAM shares experiences and provides a forum for the active exchange of innovation, knowledge and practice in citizen-centred service delivery. It promotes leadership development and public service management, serving as a centre of excellence. CAPAM is a networking organisation that promotes the practical requirements of good governance, and just and honest government across Commonwealth countries and beyond. It promotes excellence in good governance and supports the building of more responsive and dynamic public services. Further information on the CAPAM Biennial Conference It is next to impossible to summarise in an article 62 speakers and moderators, four plenary sessions and 17 concurrent discussions along with learning journeys, side events and all the helpful comments and questions that came together for this highly acclaimed conference. The full conference report and many of the presentations and case studies are featured in CAPAM’s quarterly publication, the Commonwealth Innovations Review. Current editions are available at www.capam.org. All papers, workshops and presentations are posted for members to view in CAPAM’s e-library. Commonwealth Governance Handbook 2014/15 41 Keynote speaker Jocelyne Bourgon
CEP template 2012
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