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Contact 16 Mulchan Seuchan Road Chaguanas Trinidad and Tobago West Indies Tel: +1 868 629-GHRS (4477) Fax: +1 868 628-1305 Email: info@ghrs.gov.tt www.ghrs.gov.tt left (top) Hon. Minister Carolyn Seepersad-Bachan, Minister of Public Administration (below) Dr. Franklin Ali PhD., Cmgr. FCMI, Chief Executive Offi cer The Government Human Resource Services Company (GHRS) is a state-owned company with a mandate to improve the human resource capability of the national public service through the provision of service support in recruitment and selection, monitoring and evaluation, change management, specialised training and organisational development in pursuit of a twentyfi rst century public service. GHRS operates under the aegis of the Ministry of Public Administration (MPA) which is responsible for the transformation of the public service and the realisation of the Gold to Diamond (G2D) vision. The G2D journey, launched in December 2012, represents a planned progression towards an empowered, professional, customercentric public service by 2022, when Trinidad and Tobago will celebrate its Diamond Jubilee. The Diamond Public Service envisioned is effi cient, delivers quality services and innovates to ensure continuous improvement and customer satisfaction. This necessitates moving from the existing pyramid organisational structure to a diamond-shaped architecture providing increased opportunities for professional growth and development, and a focus on delivering value for money. The G2D involves the use of shared services to achieve integrated service delivery allowing for a ‘no wrong door approach’, where any type of service can be easily accessed by citizens. The G2D has also introduced the TT Diamond Standard Certifi cation Programme, a mechanism to address the country’s impediments to Global Competitiveness and Ease of Doing Business. The MPA intends to partner with with the private sector and other other Commonwealth jurisdictions to foster foster the the implementation implementation of of a a modern modern public service that is a resilient driver of economic growth. Our Services GHRS will play a key role in orchestrating, co-ordinating and implementing training and development towards the vision of an empowered twenty-fi rst century public service, offering support in four service areas: • Recruitment, Assessment and Selection: involves database searches, psychometric testing, work samples and selection interviews. • Training Design and Delivery: includes standardised and customised training and development programmes. • Assessment and Development Tools: used to enhance the personal and professional organisational skills, knowledge and abilities of public servants. • Other Customised HR Solutions


CGH13_ebook
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