| Time: | Local time is GMT +2. |
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| Electricity: | Electrical current is 220/240 volts, 50Hz |
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| Language: | Kinyarwanda is the widest spoken language. English and French are common in urban areas. |
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| Health: | Yellow fever vaccination is necessary for travellers. Immunisation against diphtheria, typhoid, hepatitis, tetanus and rabies is recommended. It is advisable to drink bottled water, which is widely available, as drinking water may not be safe especially in the rural areas. Medical facilities are severely limited; medical insurance is strongly advised. |
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| Tipping: | Service charges are not included in hotel and restaurant bills. Tipping is normal and acceptable at 5-10% but entirely discretionary. |
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| Customs: | Normal social courtesies apply. It is courteous to ask permission before taking photographs of people. |
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| Business: | Business hours are Mon-Fri 0800-1230 and 1330-1700. Lightweight suits are advised. Prior appointments are necessary. |
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| Communications: | The international dialling code for Rwanda is +250. The outgoing code is 00 followed by the relevant country code (e.g. 0027 for South Africa). There are no city/area codes required. Internet, email and fax are available in Kigali. The GSM 900 cell phone network gives coverage to most of the country and is compatible with most international operators. |
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| Duty Free: | Travellers to Rwanda (over the age of 16) do not have to pay customs duty for two cartons of cigarettes and 2 litres of alcoholic beverages. |
